This was the first time Canada (Toronto) hosted this esteemed
annual event. At the time, our company was just starting to open
markets in the USA, which made this the perfect venue for
understanding and communicating our message to the target market. I
was granted the responsibility for the entire presentation: 100%. I
will always remember the words of one American visitor: "This is the
best booth at the show". My colleagues were also enthusiastic about
my performance. These two distinctions are my own-assigned awards in
proof of my exceptional leadership (by example) and business skills.
In determining our theme and focus, my colleagues and I would
engage in conference call discussions (strategy, tactics, the
customer: our target market, etc.). The final strategy was reviewed
and enhanced with and by our Sales Manager and then the final
presentation was implemented.
The goal was to promote Superior Glove as not only the leading
glove manufacturer in Canada ready to serve the demanding USA
market, but also more importantly to get away from the "commodity"
concept and demonstrate our versatility and understanding of related
needs and presenting innovative solutions. Our sales
representatives/specialists would be there to discuss and present
solutions to their related problems.
The back drop display had the variations of the styles we were
promoting prominent with other styles positioned on the display and
neatly boxed index style for easy access: well over 300 gloves. We
also had many of the generic competitive style available for
cost-effective comparisons. Out front, we had tables stationed to
demonstrate the benefits of our feature gloves (in many sizes):
The
Dexterityâ glove with a large tray of
tiny screws, bolts, buttons, dimes (they loved the money part),
fishhooks, particles broken glass etc.
The
Suregripâ (and Dexterityâ)
with small weighted boxes, paper and cardboard for them to test
the gripping action.
The
Nitrile impermeable glove c/w crushed ceramic grips (exclusive
Canadian rights from Japan) with a painter's tray of motor oil and
metal rods to test the new and innovative wet grip.
The
Cool Gripâ and terrycloth product lines
with a portable electric frying pan and stop-watch. Very effective
to invite people to place their gloved hands on a frying pan set
at 500 degrees Fahrenheit and time how long (25 seconds) they
could keep it there.â
The
full line of cut-resistant gloves including Kevlarâ
and Spectraâ with sharp knives and
broken glass. Wearing several layers of these gloves and striking
the palm area with an exacto-knife was certainly show stopping
which was a prime opportunity to engage in conversation.
I crafted a survey, which would allow us to target them most
effectively in the follow-up stages, and briefed my colleagues on
the method of presentation. Our success rate in getting these
professionals to participate was excellent.
We also made certain that we had a large supply of gloves that
would be useful in the visitors' home environment, and to further
add credibility we would often speak to them in these terms as well.
At the end of each meaningful conversation we would provide them
with appropriate samples.
The penchant to present Superior Glove in a favourable light in
the North American market, also gave us the opportunity to shine
with our previous, present and future Canadian customer base. It was
amazing the amount of PPE cost-savings opportunities existed and we
were in fine form to serve them and enhance our brand name.
This was a tremendous experience that allowed me to apply my
previous related opportunity to produce a successful presentation.