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portfolios
My Performance
Endurapak
Superior Glove
S.A.Y.E.S.
Atrium
on Bay
Royal York
Hotel
About
Mark
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Upon joining Endurapak Inc. I was
assigned, as my primary care, the Inco account. The partnership was in
the process of a 25% cost-savings initiative of switching to less
expensive materials while maintaining the desired specifications. It was my purpose to manage this change complete
with prototype trials and coordinate production and inventory levels to meet the
lead times required.
At the onset most of my
activities were
dedicated to this major account, yet as time became available,
responsibilities broadened to include other account maintenance and development
tasks.
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Feature
My ability to manage the
sales process to ISO 9002 standards was demonstrated enabling me to
contribute to the company by enhancing our team's customer-service skills.
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- Awarded
letter
of reference plus
thank you card from the Director of Human Resources: "diligent and loyal employee" plus "I enjoyed working with you"
- Managed Ontario sales territory of $3 million/year from a
Toronto home-based office
- Communicated daily with the head office team in Winnipeg
re. production, delivery, inventory scheduling and telemarketing issues
- Anticipated order requirements respecting the four to six
week production lead times
- Participated on a cost-savings conversion team, as account
manager, for a primary customer: 25% cost reduction was being
achieved
- Liaised with Customers' and our
product engineers to customize products to fulfill the customers’
needs: One example, which had been submitted for Government Approval
Rating, was a bulk bag (FIBC) innovation used in the transport of Hazardous Goods
that had both a top and a side opening.
- Targeted U.S. (northern NY, PA, OH & MI) prospects
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Benefit
Knowledge of and experience with ISO
9002 principles and the ability to
captain the sales process. |
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The USA Canada Softwood Trade Agreement (or
Disagreement) negatively impacted the amount of packaging required in the
industry. This in conjunction with the events of September 11, 2001
and the lack of industry confidence, led up to the December 2001
realignment of our eastern market.
I take this opportunity to thank the Endurapak
team and colleagues, and their customers and suppliers for this experience.
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