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P E R F O R M A N C E   P O R T F O L I O  o f

            M A R K   M U E L L E R ,   B. B. M.

portfolios

My Performance

Endurapak

Superior Glove

S.A.Y.E.S.

Atrium on Bay

Royal York Hotel

About Mark

I had been seeking employment outside of the Royal York Hotel when my colleague and friend, with extensive contract security, police and military experience, took a management position with the Atrium and successfully encouraged me to join this organization.

Conducting tower and mall patrols (average of 28 km/shift) inspired me to pursue my university education thus in September I commenced my studies while working on the day shift.  This brought me to the forefront of customer-service with the majority of office tenants and mall patrons.

Within a highly self-empowerment structure my public relations skills blossomed.

• Awarded excellent letter of reference:  "constantly boosted the morale of his co-workers"
• Honoured with tenant letter of gratitude:  " has most definitely made our lives as tenants at the Atrium on Bay a more positive experience.
• Monitored control centre facility and performed parking, mall and tower patrols
• Facilitated tenant and mall patron Public Relations
• Participated in special events

An individual who sees the total scope of the product/service environment to effectively deliver the product-/service-delivery

While on the day-shift, I excelled at mall patron and tenant customer-service which led to the freedom to schedule myself whenever my classes allowed:  the epitome of flextime.  Being close with the customers we were selling the product from the vantage point that if there was any office tower complex in the city where one would want to work the Atrium on Bay would be the one:  Specifically, to create and maintain an environment where one could bond with the security staff, with whom you not only would feel the trust and perception of being protected, but also one which encouraged the trust and protection associated with community spirit.

I take this opportunity to thank David Ralph, Paul Gordon, and the community members with whom I shared so much joy and learning.

friendlyville.com

Mark's Performance

mtmsales.com 

Business Skills Bank

Skills & Abilities

Education